FreeSpy ("we", "us", "our") operates the website freespy.app (the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. We are committed to protecting your privacy and to being transparent about our practices.
1. Information we collect
We collect the following categories of information:
- Search queries. When you look up a phone number, we process that number to return carrier, line-type, region and spam-report information. We do not require you to create an account to perform a basic lookup.
- Voluntary reports. If you flag a number as spam or "not spam," we record that vote to improve our community database.
- Contact information. If you email us or submit a contact form, we collect the details you provide (such as your name and email address) to respond to you.
- Usage and device data. Like most websites, we automatically collect technical data such as IP address, browser type, device type, pages visited and referring URLs, primarily for security, analytics and service improvement.
- Cookies and similar technologies. We and our partners use cookies to operate the site, remember preferences, measure traffic and serve advertising. See the Cookies section below.
2. How we use information
We use the information we collect to:
- Provide phone-number lookup results and spam reports;
- Maintain and improve the Service and develop new features;
- Protect against fraud, abuse and security threats;
- Respond to your enquiries and provide support;
- Display relevant advertising and measure its performance;
- Comply with legal obligations.
3. What we do not do
FreeSpy does not display private individuals' identities, ages or exact home addresses, and we do not provide real-time device location. We do not sell your personal search history. We design the Service to surface only information that can be presented responsibly, such as carrier, line type, registered region, and community-sourced spam reports.
4. Advertising and Google AdSense
We use third-party advertising companies, including Google, to serve ads when you visit the Service. These companies may use cookies and similar technologies to serve ads based on your prior visits to this and other websites.
- Google, as a third-party vendor, uses cookies to serve ads on our site.
- Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the Internet.
- You may opt out of personalised advertising by visiting Google Ads Settings.
- You can also opt out of some third-party vendors' use of cookies for personalised advertising via aboutads.info.
Third-party vendors and ad networks may use cookies to track your activity across websites to provide measurement services and target ads. We do not control these cookies; please review the relevant third party's privacy policy for more information.
5. Cookies
Cookies are small text files stored on your device. We use:
- Essential cookies needed for the site to function;
- Analytics cookies to understand how the Service is used;
- Advertising cookies served by Google and other partners.
You can control cookies through your browser settings. Disabling some cookies may affect how the Service works.
6. Legal bases and your rights
Depending on where you live, you may have rights over your personal data, including the right to access, correct, delete, or restrict its processing, and the right to object to certain uses. If you are in the European Economic Area or the UK, we process personal data on the legal bases of legitimate interests, consent (for advertising cookies), and legal obligation. If you are a California resident, you have rights under the CCPA/CPRA, including the right to know and the right to opt out of the "sale" or "sharing" of personal information.
To exercise any of these rights, email [email protected]. We will respond in line with applicable law.
7. Data retention and security
We retain information only as long as necessary for the purposes described in this policy or as required by law. We apply reasonable technical and organisational measures to protect your information, though no method of transmission or storage is completely secure.
8. Children's privacy
The Service is not directed to children under 13 (or the applicable age in your jurisdiction), and we do not knowingly collect personal data from them. If you believe a child has provided us personal data, contact us and we will delete it.
9. International transfers
Your information may be processed in countries other than your own. Where we transfer data internationally, we take steps to ensure appropriate safeguards are in place.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version here with a revised "Last updated" date. Material changes may be highlighted on the site.
11. Contact us
For any privacy questions or requests, contact us at [email protected] or through our contact page.